Unified Systems Management

Now there is a new way of taking care of your companies network computers

 
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USM Offering Released

ATF announces new Unified Systems Management offering to manage every aspect of your companies technology.

 

Unified Systems Management includes all of the software and services required to protect and maintain your network, servers, workstations and laptops.

 

Included in the Unified Systems Management:

 

· Spyware Prevention and Removal

· Virus Protection and Removal

· Microsoft Patch Management

· Real-Time Network Monitoring

· Asset Inventory Management

· Remote Technical Support

 

Unified Systems Management also includes many extra procedures to ensure your computer systems are operating efficiently and your employees remain productive.

 


Microsoft Small Business Specialist
Atlanta Technology Force, Inc. provides a single source of professional IT Services at affordable, flat-rate prices. Atlanta Technology Force, Inc. matches your needs with our processes, tools and methodologies to streamline the management of your computer systems. Atlanta Technology Force, Inc. offers flexible service plans that allow you to purchase only the services you need. Atlanta Technology Force, Inc. helps you turn your computer systems into an effective, efficient component of your growing business.

 

Unified Systems Management

 

Atlanta Technology Force, Inc. knows that Small Business owners are constantly challenged by the task of managing their computer systems and would rather spend that time and effort working on their own business.

 

Unified Systems Management is a unique service that keeps your computer systems available so you can focus on your growing business. Our team of certified technicians will monitor your computer systems around-the-clock to prevent unscheduled downtime and catastrophic failures. USM can also provide your employees with unlimited, remote technical support.  Using remote support services, our technicians will troubleshoot, diagnose and resolve many common computer problems in just minutes.

 

Atlanta Technology Force, Inc. invested in a comprehensive IT Management system to automate the daily, weekly and monthly tasks that are required to keep your computer systems running smoothly.

 

Unified Systems Management Features include:

• Proactive Network and Systems Management

• Network Assessment and Inventory

• Microsoft Patch Management

• Spyware/Virus Protection and Prevention

• Real-Time Network Monitoring

• Unlimited Remote Technical Support

• Immediate Problem Diagnosis and Resolution

• 24x7 Services Available

• Scheduled Executive Reports

• Asset Inventory Report

Software Licensing Report

 

Unified Systems Management eliminates the wait for on-site engineers by providing technical support through our new U.S.-based helpdesk. Simply call our toll-free technical support hotline and a qualified technician will solve your computer

problems remotely. Unified Systems Management offers unlimited access to our helpdesk and if the problem cannot be solved remotely, we will schedule an on-site appointment.

 

Benefits of Unified Systems Management

• Predictable Monthly Cost

• Increased Network, Internet and System Reliability

• Comprehensive Data and System Security

Improved Employee Productivity

 

Atlanta Technology Force, Inc. applies “Industry Best Practices” technology solutions to support your growing business. Using a combination of proactive monitoring, scheduled maintenance and remote technical support, Unified Systems Management is the most efficient and economical solution to support your companies computer systems.

 

Unified Systems Management Plans

 

The Server Maintenance & Monitoring Service includes all software, services and labor required to perform these services:

  

· 24/7 (NOC) Monitoring

· Unlimited Remote Support

· Fast Technician Response

· Microsoft Patch Management

· Endpoint Security Anti-Virus

· Endpoint Security Anti-Spyware

· Hardware/Software Monitoring

· Windows Event Log Monitoring

· Application Change notification

· Bandwidth Usage Tracking

· Remote Application Deployment

· Monthly Executive Reports

 

The Silver Workstation Maintenance & Monitoring Service includes all software, services and labor required to perform these services:

 

· Hardware/Software Monitoring

· Microsoft Patch Management

· Windows Event Log Monitoring

· Software License Management

· Performance Enhancements

· On Demand Executive Reports

 

The Gold Workstation Maintenance & Monitoring Service provides what is included in the Silver package plus more advanced security services, software management and workstation maintenance procedures:

 

· Hardware/Software Monitoring

· Microsoft Patch Management

· Windows Event Log Monitoring

· 24/7 (NOC) Monitoring

· 8am—8pm Help Desk Support

· Unlimited Remote Support

· U.S.-based Representatives

· Fast Technician Response

· Endpoint Security Anti-Virus

· Endpoint Security Anti-Spyware

· Software License Management

· Performance Enhancements

· Endpoint Security Firewall

· Application Change Notification

· Desktop Policy Enforcement

· Bandwidth Usage Tracking

· Remote Application Deployment

· Quarterly Executive Reports

· Bi-Weekly Onsite Service Visit

 

The CIO Platinum Workstation Maintenance & Monitoring Service provides what is included in the Gold package plus all the associated CIO (Chief Executive Officer) duties you would expect if you hired someone in house:

 

· Hardware/Software Monitoring

· Microsoft Patch Management

· Windows Event Log Monitoring

· 24/7 (NOC) Monitoring

· 8am—8pm Help Desk Support

· Unlimited Remote Support

· U.S.-based Representatives

· Unlimited Onsite Support

· Fast Technician Response

· Endpoint Security Anti-Virus

· Endpoint Security Anti-Spyware

· Endpoint Security Firewall

· Design, Planning & Installation

· Installation & Upgrades

· Software License Management

· Performance Enhancements

· Research & Screening Services

· Vendor Management

· Email SPAM/Virus Protection

· Quarterly User Training

· Application Change Notification

· Desktop Policy Enforcement

· Bandwidth Usage Tracking

· Remote Application Deployment

· Monthly Executive Reports

· Monthly Executive Planning Meetings

· Weekly Onsite Service Visits