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Contact Us - We Are Here To HelpContact us by Email, Telephone or Snail mailWe take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you:
Email:For product information or assistance: For service inquiries or assistance: For customer support or assistance: We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. ATF customers may also use our toll free telephone support center to contact a service representative during regular business hours: Current clients can utilize our portal to submit, view or append service tickets as well as view project status and invoice history.
Remote Rescue Support Portal (PC/MAC/MOBILE):ATF can now assist you no matter where you are in the world. With our revolutionary remote assistance technology we can assist PC, MAC or MOBILE Phone (Windows Mobile/Symbian/Blackberry & NOW iPhone & iPad) users as long as you have a reasonable internet connection we can troubleshoot and remediate or configure your device at anytime! Call into our help desk at 678-935-9190 Option #2 and a technician will give you a code to put in below and shortly you will be on your way to technology bliss.
Online Form:Please send any specific information about your request so we can direct it to the appropriate people:Telephone:Live Customer Care Center 678-935-9190 or 1-866-950-2952 Choose Option #2
Monday to Friday 8:00am to 8:00pm (EST) Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day. FAX:404-745-8105 Snail Mail:Send your inquiries to:
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Better Business Bureau A+ Accreditation listing (maintained with pride):
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