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Other Services

Virtual Office Hosted Solution Services (VOHSS) <AKA Cloud Computing or SAAS>

 

Atlanta Technology Force, Inc. (ATF)is proud to announce our Unified Systems Management service, “Virtual Office Hosted Services Solution (VOHSS)”.

Productivity is no longer measured by the time spent in the confines of a brick and mortar office.  Your small business can take advantage of technology advancements which allow you to work virtually from anywhere at any time while your competition is stuck in traffic in route to the office.  With VOHSS, you can gain access to your programs, applications, and company data from any computer with web accessibility.  Additionally, you can be confident that your information is secure, backed up daily, and easy to access for those with the proper credentials.

ATF has developed ways to help small businesses compete at the enterprise level.  Until recently, a business had to invest a major portion of capital in equipment and licensing such as: servers, workstations, laptops, firewalls, routers, backups, Microsoft Office licensing, and phone systems.   After much research, development, and continuous collaboration with partners such as Microsoft, Dell, Cisco, SwitchVox & Cbeyond, ATF has developed an affordable total virtual office solution which allows small businesses to work more efficiently. With the use of enterprise solutions, businesses no longer have to pay the upfront costs normally associated with purchasing and maintaining the enterprise equipment and licensing.  Now you no longer need to have a central brick and mortar office to house your servers, workstations, firewalls, and telephone systems! 

Do more with less avoid upfront capital expenditures, enjoy costs that fluctuate according to use, and take a step into the 'Cloud' with the implementation of VOHSS.  Contact us today to see how converting to a virtual office can save your business thousands!

 

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Voice Over IP (VoIP) Service/Support/Management

 

Are you thinking about converting to VoIP for your business?  ATF has consulted, designed and implemented VoIP telephony solutions for more than 3 years.  Businesses who use VoIP typically save more money short term/long term and get more features in comparison to a traditional TDM telecom solution.  ATF can help you evaluate if VoIP is the correct choice for your business.

 

Here are some reasons to switch to VoIP for business:

•Unlimited extensions

•Voicemail accessible via internet

•Find me, follow me call forward features

•Unlimited custom menus and music

•Least cost routing (toll bypass between office locations)

•Paging/Intercom

•Call queues/ACD & simultaneous ring

•Conference bridge for each user

•Click to call

•Call record, monitor & barge

•Switchboard/Operator panel

•Call logging, reporting & graphs

•Unified Messaging (voicemail to email)

•Fax to email (PDF format)

•Internal secure company chat (no more need for 3rd party public chat software solutions slowing your network down such as Yahoo or MSN Messenger)

•Video Conference Calling

•Integration with CRM & other apps (look up the incoming call in your database automatically)

 

Click Here to view the SwitchVox Demo!  We think you'll be amazed at what it can do for your business!

 

 Contact us today to see how we can help with your next telephony solution.

 

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Server Migrations (Physical to Physical or Physical to Virtual servers)

 

ATF has the technology to make replacing your old server quick and easy with minimal down time without having to redeploy all your domain members.  We can easily replicate all the policies, securities and group memberships in Active Directory from your old server to your new server.  Whether it is a physical server replacement or a virtual server replacement we can ensure it is quick and easy and most of all painless!

 

Here are a few reasons why you should migrate your old server from physical to a virtual server environment:

 

1. Reduced Infrastructure Cost & Increase Efficiency:

Simply consolidate multiple servers onto one or more hardware platforms which are used in the virtual environment.  For every physical virtual server box you can run 20+/- servers (based on resources allocated) that would otherwise be separate servers in the rack. 

By doing this you:

  • Increase Hardware Utilization by 50%-70%

  • Decreased hardware and software capital costs by 40%

  • Decreased operating costs by 50-70%

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2. Reduced Administration Burden:

The burden of administrating your servers will be reduced significantly. You can reduce the administrator to server ratio from 1:10 to 1:30. This means that you can either save time in your daily server admin tasks or be able to administer more servers.

3. Faster Server Deployments:

Because every virtual server is simply a file on the disk, you can quickly clone an existing system or create a new system from a sysprepped image.  You can deploy a new server in a virtual environment within minutes rather than the standard 60-90 days from planning, approval, shipping and implementation as it relates to a physical server.

4. Power/Cooling Cost Savings:

By consolidating multiple servers into a virtual environment you consume less energy and require less cooling in the room which the servers are housed.  Just think about the average Dell 2800 Power Edge utilizes two 700 watt power supplies per server whereas one virtual server that hosts 20 server has the same two 700 watt power supplies and thus consumes less energy.  Also when you consolidate 20 servers into one or two (for high availability) physical servers the room temperature is easier to regulate in comparison to 20 servers in the same room. 

5. No More Interruptions for Maintenance or Hardware Replacement:

Lets say you need to add RAM or replace a processor.  Typically, if it was a production server you would have to schedule the down time during off peak hours to address the issue and pray it came back up!  In a high availability virtual environment you can migrate one or several servers to another virtual box within minutes.  There is no interruption to the end user and you can add/replace hardware as needed on the virtual server which was decommissioned for the maintenance.  Once put back into place you simply migrate the virtual servers back to where they were....again with no interruption to the end user.

5. Testing:

Would it be great if you could have a server or servers dedicated for testing new applications or patches before introducing them into a production environment?  Well now you can!  In a Virtualized server environment it is as simple as implementing an image of a existing server.  Within minutes, you can have your test server up and running without you requiring additional licensing or hardware.  Test to your hearts content!

 

In conclusion, virtualizing your servers pays for itself when you factor in the reduced costs as it relates to infrastructure, power, cooling, and reduced administration time.  In addition, your company will be able to avoid down time related to basic hardware maintenance as well as the benefit of shorter planning and implementation times for new servers, applications or updates.

 

So the questions remains......WHY HAVEN'T YOU VIRTUALIZED YOUR BUSINESS?  There is no better ROI in technology today!

 

Contact us today to see how we can help with your next server migration.

 

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Small Business Support

 

ATF works with small and medium sized businesses who don't have dedicated computer staff or technicians. You don't need a contract to call ATF to help you with your computer problems. We do more than just fix what is broken, we can help you put together a plan that will get your computers working for your business as the assets they are, rather than being constant liabilities. Our business customers rely on us to show them how to better protect their business information, help their teams communicate more efficiently, and improve access to company data. Moving to a server based computing environment, with its enhanced security features and centralized data storage, lets your employees work better together both in and out of the office by allowing them to share files and printers as well as have remote access to the items that are most important to them.

As an experienced Microsoft and Dell partner, we can help you make the transition to a server based network without any significant interruptions to your business. We will also help to ensure you're getting the most out of your investment in your new server and it's features. We have services and solutions for all types of Small and Medium sized Businesses. Contact us today to see how we can help optimize your work experience.

 

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Onsite Rescue Support

 

An ATF technician can be dispatched to your location within minutes if your situation warrants it.  We have some of the best qualified field technicians in the business.  We pride ourselves on our speed of identifying issues and resolving them in a timely manor.  This helps reduce down time and saves the client money.  Ultimately we work for the satisfaction of all our customers.

 

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Remote Rescue Support

 

SAVE TIME & MONEY with ATF's Remote Rescue Support For PC's, MAC's & NOW WINDOWS MOBILE & BLACKBERRY PHONES!

 

Is your computer driving you crazy with pop-ups or are you suspicious of the possibility of a virus infection? Has your computer s-l-o-w-e-d down since you first purchased it? Worried about security or whether or not your computer is up to date? Are you thinking about upgrading to VISTA and not sure if the computer can handle it? Do you not want to pay a premium for onsite support or do not want to attempt to carry in your computer?

The ATF Remote Rescue Support staff can help you with all your issues remotely.

Avoid scheduling and paying for costly onsite support technicians. Rapid & Effective Remote Computer Support without Pre-installing Software. We can now remotely connect and troubleshoot your computer or laptop no matter where you are in the world as long as you have an internet connection. Diagnose/repair/update or upgrade Software and most Hardware remotely. Each incident is billed by 15, 30 or 60 minute packages rather than by the hour as in traditional onsite or carry in support.

 

Click Here To Get Started Now

 

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Remote Rescue Data Storage

Remote Rescue Data Storage Services

 

 

You can never have too many backups.  Most companies do not think about backing up crucial data until it is too late!  Don’t be one of those companies!

Automated offsite remote data storage. Uses the internet to transfer your files encrypted to the offsite data storage server for safe keeping.

· Automated Daily, Weekly, Monthly offsite storage backups

· Keep Daily backup versions (Snapshots) on the remote storage server

· All data transferred between machines is securely encrypted via 256-bit SSL. By default, your Backup Sets are stored in a password-protected, encrypted state on the Storage PC

· Restore any crucial files at anytime to any authorized computer

· If needed we can provide a Remote Rescue Data Storage device be shipped to you NEXT DAY AIR for faster recovery  (*extra fee required for this service)

· Offsite backups are available in a disaster recovery situation (hardware failure, lost/stolen equipment, virus infection)

  

 

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Remote Maintenance

 

ATF's remote maintenance & monitoring solutions service called Unified Systems Management is the best of breed solution.  This means you get the benefit of a best practices method implemented by one of the most efficient and advanced monitoring systems in the country.  We have invested time, money and effort into this technology so that our clients can sleep well at night knowing that their systems are secure, stable and reliable at all times.  Implementing a remote maintenance solution keeps your systems running faster and more efficiently because your maintenance happens in the middle of the night or on weekends.

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Hosted Exchange Mail Services

 

Enterprise quality email service solution now more affordable than ever with Hosted Exchange services……get started today with a 15 day FREE trial!

 

Microsoft Exchange is a computer server that centrally stores a company's email, files, task lists, calendar and contact information. Here are a few reasons Exchange is the world’s most popular business messaging platform:

NO MORE SPAM: Award winning SPAM controller called CanIt® (anti-spam, anti-virus, compliance tools)

Mobile access: Easy access to email for handhelds like the Treo, Motorola Q, Blackjack, i-Phone or Blackberry.

Centrally Stored Information: Allows email, files and other company data to be accessed from anywhere at any time.

Shared calendars: Lets employees see colleagues’ availability to schedule or rearrange meetings, book conference rooms, and plan projects.

Shared task lists: Allows 'to do' lists to be created and assigned, then shared with team members.

Shared contacts: Company or shared address books means your customers’ contact details will never be lost or misplaced.

Outlook Web access: Allows for email and information access via internet browser version of Outlook.

** Users can view e-mail, calendars, task lists, contacts and more through Microsoft Outlook on a desktop or notebook

PC, Web mail or a handheld wireless device. All devices are in perfect wireless synchronization!!

 

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CanIt® Spam/Virus Trapping

 

· Perimeter Protection: CanIt®™ intercepts messages before they reach the clients infrastructure to prevent high impact attacks such as Denial of Service (DOS) and Directory Harvesting programs from stealing email processing resources.

· Redundant Server Set : CanIt®™ uses an array of redundant servers to ensure that at least one server will always be available to deliver mail. Each server set is equipped with ATF's proprietary Spam detection system that utilizes more than 60 types of filtering techniques. All servers also contain multiple anti-virus engines and proprietary detection systems that rid incoming email of worms, viruses, phishing attempts and other protocol-based vulnerabilities.

· Virus Scanning :  In today's world, viruses are the favorite tool used by spammers to enable the mass delivery of spam. ATF uses three anti-virus engines which are updated every 10 minutes to ensure the signature databases are current. ATF's own wave-front detection system is used to identify and block unknown viruses providing an extra layer of virus protection. Emails that fail any of the anti-virus tests are routed to the Virus Quarantine for review by the system administrators.

· SpamTrap™ :  The ATF Spam Filtering system uses the results from a blend of leading spam identification techniques to determine whether a message is legit or belongs in the Spam Quarantine. Some of these tests include internal and external RBL checks, routing analysis, signature and heuristic content inspection and reputation review. Drawing on our worldwide spam traps the system is updated between 500 and 2500 times per day providing consistent spam capture rates of up to 99%.

· User Quarantine:  Messages that are identified as spam or containing a virus are parked in ATF's offsite Spam or Virus Quarantine. The detained emails can be viewed and/or released by administrators or individuals users depending on the configuration selected by the administrator. User-level logins as well as email reports eliminate anxiety over potential false positives and optionally allow tracked message releases.

· Delivery Manager/Store and Forward Service :  Because uninterrupted email service is now a requirement for most businesses, ATF's Delivery Manager protects your business from unexpected interruptions - natural, accidental, malicious or otherwise. Delivery Manager components include:

· Store and Forward Buffering

· Load Balancing

· Email Delivery Fail-over Support

· Emergency Mail Service

Each element increases the resiliency and control of email architecture - one of the most visible and sensitive enterprise applications.

· Delivery to Your Network :  Our ultimate goal is to deliver spam-free, virus-free email messages to your network. Our six step process prevents spammers from capturing an innocent email server for their “dirty work” of relaying spam and viruses, and enables clients to utilize email as the communication tool for which it was created.

 

 

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Corporate Employee Tracking Software

 

Spector 360 is SpectorSoft’s flagship solution for monitoring your employees company-wide.

Spector 360 records your employees’ web sites visited, emails sent and received, chats and instant messages, keystrokes typed, files transferred, documents printed and applications run. In addition, through a first of its kind surveillance-like camera recording tool, Spector 360 shows you in exact visual detail what an employee does every step of the way.

Spector 360 takes the recorded Internet and computer activities from each of your employees, feeds that information into a database and provides you with more than 50 built-in reports and unlimited customization to answer questions like:

  • Which employees are spending the most time surfing web sites?

  • Who is spending time on shopping sites, sports sites or adult sites?

  • Which employees chat or use anonymous email services like Hotmail and Gmail?

  • Who is sending the most emails with attachments?

  • Which employees may be leaking company confidential information via removable media like flash drives, CDs and DVDs?

  • Which employees are printing sensitive documents?

  • Who is arriving to work late and leaving early? Who takes long lunch breaks?

  • What are my employees searching for on Google, Yahoo and MSN?

Beyond reporting, Spector 360 retains the user-level investigative tools our customers have grown to rely on. If you detect a problem or suspect a specific employee is the main culprit of abuse, you can dig deeper and review every detail of the computer and Internet activity to gather the evidence you need. The level of detail is so precise that you can see what an employee does each and every second.

With high-level reports and charts that help you quickly identify those employees who are most likely engaging in activities that are harmful to your company, you’ll be able to focus any detailed investigations on those specific individuals, and be assured that Spector 360 will provide you with all the details you need to conduct the most thorough analysis possible.

In addition, Spector 360 allows you to proactively control how your employees use the web by integrating Internet Filtering with world-class monitoring.  Block access to specific web sites or to categories deemed inappropriate for your workplace. Restrict access by individual, group, department or the entire company. With more than thirty pre-defined web filtering categories, Spector 360 gives you the power to eliminate excessive and explicit Internet surfing while keeping your employees focused and on task.

Our customers use SpectorSoft products primarily to uncover Internet abuse, lost productivity, leaking of confidential information and other inappropriate activities by their employees that expose them to financial, legal and other preventable risks. As a simple example, finding just one employee who spends an hour a day surfing non-work-related web sites and reducing that to just a few minutes a day can save a company more than 200 hours a year in lost productivity. Multiply that by 10 employees and you gain back 2000 hours in one year.

SpectorSoft Internet monitoring solutions have become so popular with employers that more than 50,000 companies use SpectorSoft solutions to crackdown on Internet abuse within their organization, and SpectorSoft has been selected for three years by Inc. Magazine as one of the Fastest Growing Private Companies in America.

 

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